Volume 4: Expansion and Update of the ACO Programs

Date: July 7, 2021 Author: Madison Lee

Welcome to the fourth newsletter update on the Central Intake Process and the expansion of AdoptOntario database, known as Central Matching.

The Adoption Council of Ontario is providing a centralized service on behalf of the MCCSS. We want to create a system in a collaborative process so that the practices at ACO and AdoptOntario are a support to the field of public adoption. The ACO is facilitating this process and local societies will retain control over which families and children are matched as well as which families get home studied and approved. 



Our new site is scheduled to go live on July 31, 2021. When you return to work after the Civic holiday long weekend, expect to login and see the new site. All existing accounts and data will be migrated to this site and there is nothing you need to do. A package of information will be emailed to existing users later this month and will include an updated handbook, an information sheet highlighting our changes and a cheat sheet. 

New users are invited to register for training at info@adoptontario.ca. Sarah will create a training account for you and you will be emailed a link to register for an upcoming training. We will offer half-day training on the following dates:

  • August 19, 2021, 10 am – 12:30 pm 
  • September 16, 2021, 10 am – 12:30 pm 
  • September 30, 2021, 10 am – 12:30 pm 
  • October 13, 2021, 930 am – 12 pm 
  • October 26, 2021, 930 am – 12 pm 

Registration will open on July 20th. Future dates will be offered based on demand. You will need to attend the training in order to receive login credentials for the Adopt Ontario professional site. If you are an existing user and would like to attend, please contact Sarah at info@adoptontario.ca and ask her to arrange for a training account and to register you in an upcoming training. We would love to have you join us. If you are a private adoption Practitioner who would like to attend training on our new site, please advise Sarah of your role, we want to create a practitioner training that is tailored to your specialized needs. 

We have adjusted our practices. Once you login to AdoptOntario Professional site you will notice the cosmetic changes right away. Permanency staff will register children and youth directly on the siteThis approach will keep personal information more secure as opposed to the practice of sending registration forms to AdoptOntario coordinators via email. Email of personal information is not a secure way to share, if it is not encrypted. You will notice as you complete the child registration, there is a place to request “additional recruitment” on the Case Information Tab. By ticking that box, you are advising your AdoptOntario Coordinator that you want to do more than add the child/youth to our database. When the coordinator reviews the child’s registration they will schedule time to discuss the type of permanency recruitment you would like. AdoptOntario is requesting that permanency staff upload videos and photos of the child/youth to their registration.

We have updated our consent process to ensure it is compatible with requirements in the CYFSA Part X. All children/youth with the capacity to understand will need to give their consent in order to have their information added to the databank. Consent forms can be found on the new site, under forms and documents. You will upload the agency consent and child/youth’s consent document to the Case Information tabWe are creating supporting materials and conversation guides for this purpose. We view these moves as preliminary steps towards a more child-centered approach. You will notice more resources being developed in the years ahead.


As part of this expansion the ACO will provide a Central Intake Portal for prospective adoptive parents (PAPs). The vision is to create an adoption system that can provide better customer service to PAPs. The Central Intake process includes providing consistent information, support and navigation to all prospective adoptive parentsA Central Intake Portal will help provide families with dependable and accurate information about public adoption in Ontario as well as how to access private adoptions.     

We envision an intake service that can provide clear and professional information to prospective parents. In our view we intend to have honest and child-centered conversations with prospective adoptive applicants so they can make informed decisions for their family. We already offer an inquiry and support line and will be expanding that capacity to support all those interested in public adoption across Ontario. Our Needs Assessment Survey has starting making its way out via email and social media. We are seeking advice and feedback from adoptive parents, adopted people, birth family and other members of the adoption galaxy. You can find the survey here (Fench survey coming soon). If you have questions or suggestions please contact us at cimodernization.feedback@adoptontario.ca


At AdoptOntario we are committed to finding the right families for children and youth we serve. We are taking a critical look at our current services and practices to address any barriers that are preventing us for doing the best work we can for all children/youth and applicants across the province. We recognize that a one size fits all approach does not workcircumstances are unique and recruitment plans should also be unique. Our clinical coordinators love to take creative approaches to recruitment whether it’s hosting a How to Adopt webinar for a community where a child lives or a resource family outreach. Coordinators have the knowledge and experience to help tailor a recruitment plan for your young person.   

We are creating materials and a webinar for Social workers in adoption, children’s services and resources that focuses on supporting children and youth to prepare them for permanency and informed consent. We are also creating materials to guide foster parents and first families as they begin to plan for adoption and openness. 

Do you have feedback or a question? We want to hear from youPlease email us at cimodernization.feedback@adoptontario.ca

Adoption Council of Ontario

The Adoption Council of Ontario is a not-for-profit providing outreach, support and education to all adoptees, adoptive parents, potential adoptive parents, birth families, and adoption professionals in Ontario. We deal with public adoption, private adoption, international adoption and relative adoption. Since 1987, we have been working towards a provincial community where all children have families forever.

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